The Orientation Walk-Thru Process
Approximately five days before your closing we will conduct an orientation walk-thru of your home. We schedule the orientations on Monday – Friday at 9:00am or 1:00pm. The orientation process takes approximately two hours. We understand that you are excited about moving into your new home and may want to share this experience with others. We have found that having too many people present at the Orientation does not allow us to give you the best experience and can be a distraction. Because of this, it is our Policy that only the future homeowners listed on our contract attend the Orientation. If you have any other guests, they are welcome to visit your home prior to the day of walk-thru. During the Orientation, our Quality Assurance team member will show a short Powerpoint presentation, explaining the schedule of the walk-thru, 2-10 Home Buyer Warranty, homeowner maintenance, and the warranty process. They will then begin introducing you to your home. All private home inspections that you have scheduled, must be completed prior to the walk-thru.
The Verification Process
The morning of closing or the afternoon prior to closing we will conduct a verification walk-thru. This is for you and the Quality Assurance team member to go over any items that were found during the orientation and to confirm that they were completed.